{"id":4564,"date":"2023-10-13T15:17:00","date_gmt":"2023-10-13T19:17:00","guid":{"rendered":"https:\/\/rubanrose.wpbeta.vortexdev.com\/?page_id=4564"},"modified":"2026-01-20T11:13:09","modified_gmt":"2026-01-20T16:13:09","slug":"medical-support","status":"publish","type":"page","link":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/support-me\/support-services\/medical-support\/","title":{"rendered":"Medical support"},"content":{"rendered":"\n  <section class=\"title-with-subtitle__container theme-block aligndefault \"\n    >\n\n\n    <div class=\"title-with-subtitle__innerblocks-container\">\n  <section class=\"title-with-subtitle theme-block alignfull is-style-heading-size-3 aligndefault has-text-align-left\"\n    >\n   <h3>              <span class=\"title-with-subtitle__subtitle\">\n          Discover the Virtual        <\/span>\n      \n              Clinic experience!            <\/h3>  <\/section>\n\n<\/div>\n\n  <\/section>\n\n\n\n<p><strong>Free<\/strong>,&nbsp;<strong>easy<\/strong>&nbsp;to use and&nbsp;<strong>accessible<\/strong>&nbsp;24\/7, the Virtual Clinic is a primary-care service offered to people affected by breast cancer and their family. From your computer, smartphone or tablet, communicate online with doctors, nurses, psychologists and nutritionists with a simple tap or click, all from the comfort of your home!<\/p>\n\n\n\n<p>Spots now available!<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Welcome to Dialogue: The Largest Virtual Clinic in Canada\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/D-2IZIr4LaY?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/rubanrose.wpbeta.vortexdev.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG-1024x531.png\" alt=\"\" class=\"wp-image-4565\" srcset=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG-1024x531.png 1024w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG-600x311.png 600w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG-300x156.png 300w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG-768x399.png 768w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_services_ANG.png 1189w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2021\/01\/Telemedicine-Scope-of-Practice.pdf\">Scope of Pratice<\/a><\/div>\n<\/div>\n\n\n\n  <section class=\"title-with-subtitle__container theme-block aligndefault \"\n    >\n\n\n    <div class=\"title-with-subtitle__innerblocks-container\">\n  <section class=\"title-with-subtitle theme-block alignfull is-style-heading-size-3 aligndefault has-text-align-left\"\n    >\n   <h3>              <span class=\"title-with-subtitle__subtitle\">\n          Free services        <\/span>\n      \n              24\/7            <\/h3>  <\/section>\n\n<\/div>\n\n  <\/section>\n\n\n\n<p>Here are the services offered&nbsp;<strong>free of charge 24\/7<\/strong>&nbsp;thanks to a partnership between the Foundation and&nbsp;<a href=\"http:\/\/www.dialogue.co\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Dialogue<\/em><\/a>.<\/p>\n\n\n\n<p>The available experts are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Family doctors<\/li>\n\n\n\n<li>Clinical nurses<\/li>\n\n\n\n<li>Nurse practitioners<\/li>\n<\/ul>\n\n\n\n<p>Certain specialized services, including consultations with psychologists and nutritionists, are not covered by the Foundation.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1-1024x540.png\" alt=\"\" class=\"wp-image-4568\" srcset=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1-1024x540.png 1024w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1-600x316.png 600w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1-300x158.png 300w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1-768x405.png 768w, https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2023\/11\/Dialogue_experience-1.png 1425w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n  <section class=\"title-with-subtitle__container theme-block aligndefault \"\n    >\n\n\n    <div class=\"title-with-subtitle__innerblocks-container\">\n  <section class=\"title-with-subtitle theme-block alignfull is-style-heading-size-3 aligndefault has-text-align-left\"\n    >\n   <h3>              <span class=\"title-with-subtitle__subtitle\">\n          Service eligibility        <\/span>\n      \n              criteria            <\/h3>  <\/section>\n\n<\/div>\n\n  <\/section>\n\n\n\n<p>This service will be offered 24\/7 for 1 year, with possibility of renewal.Please note the following eligibility criteria:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Having received a breast cancer diagnosis within the past 5 years<\/li>\n\n\n\n<li>Residing in Quebec, with legal status in Canada, as recognized by Immigration, Refugees and Citizenship Canada<\/li>\n\n\n\n<li>Having access to one of the following communications tools: a smartphone, tablet or computer<\/li>\n<\/ol>\n\n\n\n<p>Available throughout Canada, Dialogue\u2019s telemedicine is an excellent way to provide these services. It offers fast and easy access 24\/7 no matter where you live. Our professionals are bound by the same responsibilities as in their other professional activities.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-light-grey-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:24px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50);flex-basis:60%\">\n<p class=\"has-text-align-center\"><strong>To register for our medical support service, please complete the eligibility form for our services.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/support-me\/support-services\/service-eligibility-form\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Registration<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-primary-color has-text-color has-link-color has-montserrat-font-family wp-elements-33506f61916a81d4423df1630b6a977f\" style=\"font-style:normal;font-weight:600\">FAQ<\/h3>\n\n\n\n<div class=\"block-accordions-group theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordions<\/span>\n  \n    \n<div class=\"block-accordion  theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordion<\/span>\n    <h4 class=\"block-accordion__title\">Who is eligible for Dialogue&#039;s free services?<\/h4>\n    \n\n<p>Currently in the exploratory phase, until the fall of 2019, the Virtual Clinic is offered exclusively to people who meet the three eligibility criteria and their family members.<\/p>\n\n\n\n<p><em>Spots are now available.&nbsp;E-mail us at&nbsp;<\/em><a href=\"mailto:cliniquevirtuelle@rubanrose.org\"><em>cliniquevirtuelle@rubanrose.org<\/em><\/a><\/p>\n\n\n\n<p>The three criteria are:<\/p>\n\n\n\n<p>1. Having received a breast cancer diagnosis within the past 5 years<br>2. Residing in Quebec, with legal status in Canada, as recognized by Immigration, Refugees and Citizenship Canada<br>3. Having access to one of the following communications tools: a smartphone, tablet or computer<\/p>\n\n\n\n<p><em>*These criteria are subject to change, depending on the results of the exploratory phase\u2019s final analysis.<\/em><\/p>\n\n\n<\/div>\n\n                    \n\n\n<div class=\"block-accordion  theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordion<\/span>\n    <h4 class=\"block-accordion__title\">In what languages does Dialogue offer its services?<\/h4>\n    \n\n<p>In English and French.<\/p>\n\n\n\n<p>For technical support call 514-612-1471 or&nbsp;1-833-681-6905<\/p>\n\n\n<\/div>\n\n                    \n\n\n<div class=\"block-accordion  theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordion<\/span>\n    <h4 class=\"block-accordion__title\">What training do the healthcare specialists at Dialogue receive?<\/h4>\n    \n\n<p>Dialogue\u2019s medical team is made up of some of the most qualified healthcare professionals in Canada. They have many years of experience of practice and were recruited with a stringent selection process. While providing virtual healthcare through Dialogue, they continue deepening their knowledge in clinical, hospital and emergency settings. Each member of the care team receives personalized training at Dialogue and ongoing medical training, including training developed specifically to address the most common problems faced by breast cancer survivors and their family members.<\/p>\n\n\n<\/div>\n\n                    \n\n\n<div class=\"block-accordion  theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordion<\/span>\n    <h4 class=\"block-accordion__title\">How does Dialogue ensure patient privacy and confidentiality?<\/h4>\n    \n\n<p>Patient privacy and confidentiality are the cornerstones of Dialogue and the Foundation.<\/p>\n\n\n\n<p><a href=\"https:\/\/rubanrose.wpbeta.vortexdev.com\/wp-content\/uploads\/2021\/01\/Patient-confidentiality.pdf\">Click here<\/a>&nbsp;for more information.<\/p>\n\n\n<\/div>\n\n                    \n\n\n<div class=\"block-accordion  theme-block theme-block--innerblock aligndefault\">\n    <span class=\"theme-block__label\">Accordion<\/span>\n    <h4 class=\"block-accordion__title\">Do you have any other questions?<\/h4>\n    \n\n<p>See the Dialogue section for answers to your questions and tips on how to use this.<\/p>\n\n\n\n<p><a href=\"https:\/\/help.dialogue.co\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/help.dialogue.co\/en\/<\/a><\/p>\n\n\n<\/div>\n\n                    \n\n\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-b13514f25ec01b09802de3a503797842\"><strong>If you have any questions, please contact:<\/strong><\/h6>\n\n\n\n<p>Dialogue\u2019s technical support:\u00a0<a href=\"mailto:support@dialogue.co\">support@dialogue.c<\/a><br>Technical support :\u00a0 514-612-1471 or\u00a01-833-681-6905<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Free,&nbsp;easy&nbsp;to use and&nbsp;accessible&nbsp;24\/7, the Virtual Clinic is a primary-care service offered to people affected by breast cancer and their family. From your computer, smartphone or tablet, communicate online with doctors, nurses, psychologists and nutritionists with a simple tap or click, all from the comfort of your home! Spots now available! Here are the services offered&nbsp;free&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4119,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1561,1574,1568,1515,1505,1491","_relevanssi_noindex_reason":"","footnotes":""},"service":[212],"persona":[198,199],"class_list":["post-4564","page","type-page","status-publish","hentry","service-front-line-medical-support-in-telemedecine","persona-metastatic","persona-affected-person-0-3"],"acf":[],"_links":{"self":[{"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/4564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/comments?post=4564"}],"version-history":[{"count":0,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/4564\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/pages\/4119"}],"wp:attachment":[{"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/media?parent=4564"}],"wp:term":[{"taxonomy":"service","embeddable":true,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/service?post=4564"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/rubanrose.wpbeta.vortexdev.com\/en\/wp-json\/wp\/v2\/persona?post=4564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}